It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a Client accepts a quote then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.
Please read these terms and conditions carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions.
My Class Marketing by Overlord Access will provide the Client with an opportunity to review the appearance and content of the website during the design phase and once the overall website development is completed. At the completion of the project, such materials will be deemed to be accepted and approved unless the Client notifies My Class Marketing otherwise within ten (10) days of the date the materials are made available to the Client.
Invoices will be provided by Overlord Access before we start the process of advertising on platforms like Facebook, Instagram and Google. Invoices are normally sent via email or WhatsApp. however, the Client may choose to receive hard copy invoices. Invoices are due upon receipt. Accounts that remain unpaid fifteen (15) days after the date of the invoice will be assessed a service charge in the amount of the higher of twenty percent (20%) or RM100 per month of the total amount due, whichever is greater.
Invoices will be provided by Overlord Access upon completion but before publishing the live website. Invoices are normally sent via email. however, the Client may choose to receive hard copy invoices. Invoices are due upon receipt. Accounts that remain unpaid thirty (30) days after the date of the invoice will be assessed a service charge in the amount of the higher of twenty percent (20%) or RM100 per month of the total amount due, whichever is greater.
Failure to Provide Website Content
My Class Marketing by Overlord Access is a small business, to remain efficient we must ensure that work we have programmed is carried out at the scheduled time. On occasions we may have to reject offers for other work and enquiries to ensure that your work is completed at the time arranged.
This is why we ask that you provide all the required information at least one (1) week prior to the agreed completion date. On any occasion where progress cannot be made with your website because we have not been given the required information in the agreed time frame, and we are delayed as result, we reserve the right to impose a surcharge of up to 25%. If your project involves Search Engine Optimization we need the text content for your site agreed in advance so that the SEO can be planned and completed efficiently.
If you agree to provide us with the required information and subsequently fail to do before the agreed time, one (1) week prior to the project completion date we reserve the right to close the project and the balance remaining becomes payable immediately. Simply put, all the above condition says is do not give us the go ahead to start until you are ready to do so.
Overlord Access agree to make periodical updates to any sites commissioned and hosted by Overlord Access. This is subject to a fair usage clause. Overlord Access reserve the right to refuse to update websites if such requests exceed 3 hours of development time per site per annum.
NOTE: Text content should be delivered as a Apple Pages, Microsoft Word, pdf file, email (or similar) document with the pages in the supplied document representing the content of the relevant pages on your website. These pages should have the same titles as the agreed website pages. Contact us if you need clarification on this.
If you are commissioning a CMS website you will be provided with a content management system so that you are able to keep your content up to date yourself.
Charges for services to be provided by Overlord Access are defined in the project quotation that the Client receives via e-mail or WhatsApp. Quotations are valid for a period of 30 days. Overlord Access reserves the right to alter or decline to provide a quotation after the expiry of the 30 days.
Unless agreed otherwise with the Client, all website design services require an advance payment of a minimum of fifty (50) percent of the project quotation total before the work is supplied to the Client for review. The remaining fifty (50) percent of the project quotation total is due upon completion of the work, prior to upload to the server or release of materials.
Payment for services is due by bank transfer or online payment such as PayPal, Stripe, etc. Bank details will be made available on invoices. Link to pay using credit/debit card or FPX will be provided with the invoices (upon client request).
A link to My Class Marketing will appear in either small type or by a small graphic at the bottom of the Client’s website. If a graphic is used, it will be designed to fit in with the overall site design. If a client requests that the design credit be removed, a nominal fee of 20% of the total development charges will be applied. When total development charges are less than RM 2000, a fixed fee of RM 400 will be applied. The Client also agrees that the website developed for the Client may be presented in My Class Marketing’s portfolio.